Dukkaani partnered with us to reinvent their underperforming smart shopping platform and accelerate market adoption across the U.A.E. We handled full product strategy, end-to-end development, backend modernization, and digital growth enablement.
Challenge
Low customer adoption, limited scalability, inefficient operations, poor digital user experience, weak store onboarding and fulfillment performance
Solutions
Modernized smart shopping ecosystem with customer iOS & Android apps, store partner app, admin dashboards, high-performance backend, automated shopping cycles, and personalized analytics
Technologies and tools
iOS, Android, Mobile App Frameworks, Backend Modernization, Cloud Infrastructure, Data Analytics, Admin Dashboards, Automated Workflows
Challenge:
Create An innovation grocery shopping experience that will automate your grocery shopping journey when you are using Dukkaani’s Grocery Weekly Supply Cycles.
Solution
Full modernization of the smart shopping ecosystem: customer iOS & Android apps, store partner app, admin dashboards, high-performance backend, automated shopping cycles, and personalized analytics
The whole flow is presented below:

Key Components / Innovations
Smart Consumption Insights
- Description: Intelligent reporting on shopping patterns, brand preferences, budgets, and nutrition
- Impact: Personalized recommendations, reduced food waste, better budgeting, higher retention and engagement
Automated Weekly & Monthly Grocery Cycles
- Description: Predictive shopping engine generating recurring grocery lists automatically
- Impact: Increased repeat orders, higher app stickiness, strong recurring revenue
Operational Efficiency Enhancements
- Description: Smart packing proof-of-concept for optimized store throughput and reduced errors
- Impact: Faster fulfillment, support for large-volume order processing
Result:
Daily orders increased from single digits to thousands
Customer signups surged from a few per day to hundreds
20+ large grocery chains onboarded in Dubai
Monthly sales exceeded 200,000 AED
Improved customer satisfaction and repeat order behavior
Dukkaani became a scalable, data-driven grocery platform with rapid adoption and operational stability